PRIVACY POLICY:
last updated: October 13, 2026
1. Introduction
Dwellopt (“we,” “us,” or “our”) is a real estate investment company that helps homeowners explore property sale options, including cash offers for pre-foreclosure, distressed, or unwanted properties and optional home buyback programs. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website or interact with our services.
2. Information We Collect
We may collect the following categories of information:
Contact Information: Name, email address, phone number, mailing address, and other contact details you provide.
Property Information: Property address, property condition, ownership details, and other information relevant to evaluating a potential property transaction.
Financial and Transaction Information: Information you voluntarily provide about your property circumstances or potential transaction, where necessary to evaluate your inquiry.
Communication Preferences: Your preferences and consent choices regarding SMS messages, emails, and telephone calls, including opt-in and opt-out records.
Communications: Information contained in inquiries, quote requests, emails, phone calls, text messages, and other communications with us.
Website Usage Information: Information such as IP address, browser type, device information, pages visited, and general website activity.
Cookies and Analytics Data: Information collected through cookies and similar technologies used to maintain and improve our website.
3. How We Collect and Use Information
We collect information when you submit website forms, contact us by phone or email, communicate with us by text message, or browse our website.
We may use your information to:
-Respond to inquiries and requests concerning property sales.
-Evaluate properties and potential cash purchase offers.
-Discuss quick-closing options and optional buyback programs.
-Arrange appointments, consultations, and property-related communications.
-Provide customer service and respond to questions.
-Send service-related SMS messages when you have provided the applicable consent.
-Send marketing or promotional messages when you have separately opted in to receive them.
-Maintain website functionality, prevent fraud, and improve our services.
-Maintain business records and comply with applicable legal obligations.
4. SMS and Mobile Communications
Dwellopt may use your mobile phone number to send SMS messages when you have provided the applicable consent.
Non-Marketing Messages: If you opt in to receive non-marketing messages, we may send texts concerning property inquiries, requests for property evaluations, appointment confirmations and reminders, updates regarding your property inquiry, and customer service communications.
Marketing Messages: If you separately opt in to receive marketing messages, we may send promotional texts about Dwellopt's real estate services, potential property purchase opportunities, cash offer services, optional buyback programs, and related company updates.
Consent: Consent to receive SMS messages is optional and is not a condition of purchasing goods or services. Marketing and non-marketing SMS consent are requested separately where applicable. Providing your phone number alone does not constitute consent to receive marketing text messages.
Message Frequency: Message frequency may vary depending on your interactions with Dwellopt and the messaging program you select.
Message and Data Rates: Message and data rates may apply depending on your mobile carrier and service plan.
Opt-Out Instructions: You may opt out of SMS messages at any time by replying STOP to a message you receive from Dwellopt. After opting out, you will no longer receive messages from the relevant messaging program unless you opt in again.
Help Instructions: For assistance, reply HELP to a message from Dwellopt or contact us at info@dwellopt.com or 844-808-1040.
Mobile Information Sharing: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Text messaging originator opt-in data and consent will not be shared with third parties. Service providers may process information as necessary to support messaging delivery and customer service, subject to applicable requirements.
For additional information about our SMS program, please review our Terms and Conditions.
5. Sharing Information with Third Parties
We do not sell your personal information to third parties for their own marketing purposes.
We may share information with the following categories of recipients when necessary and permitted by law:
Service Providers: Vendors that help operate our website, provide customer support, host our systems, or facilitate communications, including SMS delivery.
Professional and Transactional Service Providers: Relevant professionals or providers who assist with evaluating or completing a property transaction, where appropriate.
Legal and Regulatory Authorities: When disclosure is required by law, regulation, court order, or legal process.
Business Transactions: In connection with a merger, acquisition, restructuring, or transfer of business assets, subject to applicable legal requirements.
These disclosures do not authorize third parties to use mobile information for their own marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with third parties.
6. Cookies and Website Analytics
We may use cookies and similar technologies to support website functionality, understand visitor activity, and improve our website. You can manage cookies through your browser settings, although disabling some cookies may affect website functionality.
7. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, use, alteration, or disclosure. However, no method of electronic transmission or storage can be guaranteed to be completely secure.
8. Data Retention
We retain personal information for as long as reasonably necessary to respond to inquiries, evaluate potential property transactions, provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.
We may retain SMS consent and opt-out records as necessary to document messaging preferences and meet applicable requirements.
9. Your Privacy Rights and Choices
Depending on applicable law, you may have the right to request access to, correction of, or deletion of certain personal information we hold about you.
You may withdraw SMS consent at any time by replying STOP to a text message. You may also contact us to ask questions about your information or communication preferences.
To submit a privacy request, use the contact information provided below. We may need to verify your identity before processing certain requests.
10. Children's Privacy
Our website and services are intended for adults. Our services are not directed toward children under 18, and we do not knowingly collect their personal information in violation of applicable law.
11. Third-Party Websites
Our website may contain links to third-party websites. Dwellopt is not responsible for the content, security, or privacy practices of those websites. We encourage you to review their privacy policies before sharing personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be published on this page with a revised “Last Updated” date. Please review this page periodically to remain informed about our privacy practices.
13. Contact Us
If you have questions about this Privacy Policy or wish to make a privacy request, please contact us:
Dwellopt
Email: info@dwellopt.com
Phone: 844-808-1040
Address: 1000 S Michigan Ave, Chicago, IL 60605
Website: https://www.windycitybuyer.com/
Terms and Conditions: https://www.windycitybuyer.com/terms-and-conditions/
© 2026 Dwellopt. All rights reserved.